Patient onboarding emails as a service

Improve your new patient experience and onboarding follow-through with personal and customizable welcome emails that highlight a call-to-action. Build rapport and facilitate next steps in the patient enrollment process- all at once.

App screenshot

How it works

Craft your perfect welcome email, then send it programatically every time a new patient appoints.

Patient Onboard allows you to send highly-personal welcome emails to your new patients using an automated process. Unlike a reminder email, this is intended to introduce yourself and encourage next steps in the onboarding process by directing your new patients to online paperwork or a dedicated webpage.

Customizable
You can customize the text of your email right down to the greeting and salutation. You can also upload your logo and control more technical aspects such as the reply-to email address and an email accent color.
Repeatable
Once you tweak your email to perfection, it is saved, no retyping or fumbling with templates in your mail client. Simply input the patient & appointment specific information and we handle the rest.
Integrates with your workflow
We give you one more tool in the toolbox to keep you front-of-mind with your new patients. Utilize a call-to-action button within the email to direct patients to a dedicated new patient page, paperwork, or electronic document service.
Secure
For the short time patient information is present on our servers, it is encrypted. PHI is never stored. We maintain & manage our infrastructure in a manner consistent with HIPAA and maintain a BAA with all users.

Made by a dentist
to scratch an itch.

New patients are the lifeblood of any practice. Patient Onboard started as a purpose-built application for use in our three-doctor dental practice. After several years of success, we created a version to share with small and medium sized practices across the healthcare spectrum.